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To access your download successfully you must check you have the following:

A Desktop / Laptop (You cannot download and unzip on a phone or tablet)
A strong secure and stable internet connection (if your connection times out it ‘could’ count as a download; if this happens please try again)
Adequate storage available for the download to be made

PLEASE NOTE: You cannot preview this download as that will use your credit. You also cannot download this to a mobile/tablet

If you experience any issues then please use the below form to contact us and we will help you

CLICK HERE To expand our Sample Pack Support Form

Sample Pack Issue Form

First Name

Last Name

Sample Pack Order Number

Date of purchase

Which Sample Pack are you having issues with?

You must download this on a computer. You cannot download the files using a phone/tablet. What are you attempting to download this on?

A PC

A Mac

A Phone/Tablet

Please select the Issue type?

Please describe the issue in more detail and if you get an error message?

ANYTHING IS POSSIBLE

Email:

[email protected]

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